TESTIMONIALS

Dear Rick,

I had to let you know the impact your products are having on our operation. In April of this year, we purchased two septic tank cleaning companies. The prior owners sold CCLS®, but only in quarts, and those sales were sluggish. My predecessors truly did not understand the value of your product. A few years ago, I had witnessed the impact CCLS® had on a septic field - doing much more than it was advertised to. I knew that CCLS® was an incredible product.

As you are aware, our companies now purchase CCLS® by the gallon, and move a lot of product. All of our customers receive your brochure “What Everyone Should Know About Septic Tank Systems” at the time of pumping, and our drivers are constantly complimented on their professionalism. Our market share of the pumping business is growing just fine, thank you.

Our biggest boost, however, came from adding BIO-REM E-D to our arsenal. We needed more work and revenue, but with the poor economy it seemed every excavator in the state was installing fields, and at prices far too marginal for comfort. So we decided to try jetting fields and following up with BIO-REM E-D treatments. We really questioned how and if BIO-REM E-D worked.

With some trial and error - and a great deal of apprehension - we jetted our first few fields. After jetting the field, we installed an elbow and stand pipe extending just above grade. We then poured our BIO-REM E-D mixture into the stand pipe and forced it out into the field with water. We asked our customers to follow this with daily water applications through their garden hose, and to monitor how long it would take for the stand pipe to fill with water. Typical reports were: first day 15 minutes; second day, 20 minutes; third day, 25 minutes; fourth day, 35 minutes; and the fifth day, “What do we do now?...ran the hose all morning and couldn’t fill the damn pipe!” To which we would answer, in our best Lone Ranger voice “Nothing! Your field is healed. Now use this silver bullet called ccls and sin no more!” Whereupon we ride off into the sunset - as our bank is west of town.

Having completed about fifty such jobs this year, we are now pretty much apprehension free, and probably our biggest battle is to keep from sounding too smug. We estimate we have saved customers in excess of $150,000 in aggregate in our first six months. We have also kept ourselves very busy, created some new revenue, enhanced our public esteem, and impressed the County Health Department.

We expect that we will add FMC jetter in the spring, and train another crew. Without your BIO-REM E-D product, we couldn’t do any of this restoration. On behalf of all our people, “Thank You! and keep perking”!

Sincerely,
Ralph Goddard, R&R Ventures

Dear Mr. Howe,

You can't imagine how thrilled I was to take the cover off my cesspool yesterday to find the fluid level 20 inches below the exit pipe from the house! I had it pumped just before the 12 inch rainstorm in October, 1996, when it was at a level of 14 inches below the pipe.

I began using BIO-REM E-D after a call to your company at the time of the October pumping when the lady who answered the phone recommended a shock treatment of BIO-REM E-D followed by weekly treatments of one half pound mixed with a half gallon of water. I faithfully followed this treatment every week since then with the terrific results mentioned. No scum existed on the surface of the fluid; it was as clear as water. Also, I use 8 ounces of CCLS® weekly in all the drains which flow beautifully.

Yours Truly,
Anthony Duskey

Dear Rick,

I just had to send this letter to let you know how much DrainMaster® and BIO-REM E-D worked for me. About three months again one of my customers asked me if there was anyway to clean grease off the walls of his sewer ejector pit without the pump truck and sewer jet contractor. He was frustrated with the mess, the smell, and the $2500 and $3000 bill. Someone else was doing the job and I wasn't make a dime because I don't own the equipment. I asked if he would consider chemicals and he said what have I got to loose and I told him about $150. He said lets give it a try.

I've got to tell you, I saw the tank and I was worried. The sewer ejector pit handles four restaurants and the tank is seven feet deep by four feet wide by six feet across. The grease was 11/2 feet thick on the walls, two feet thick in the corners and one foot thick on the top of the water. This grease was the hard white grease that is hard to chop with an ice scraper.

I called you and ordered one case of gallon containers of DrainMaster® and dumped in two gallons right away. The super called me three days later and said I should get over there and I wouldn't believe what I saw. I didn't get there for three more days. He was right. I was pleasantly surpised to see the grease on the walls was caving into the tank and the grease on the top was soupy and about 20% of the grease was gone. After two cases of DrainMaster® we had four to six inches on top of the water and a skim coat on the walls.

I then called you and asked if BIO-REM E-D would eat what was left beause it wasn't getting any better. You said go for it so I put in a case of BIO-REM E-D over a three weeks period and we wound up with two inches on top of the water. I shoveled out the rest, about 150 pounds, and this job was a done deal. The super was so impressed he was laughing as he told me that his tank cleaning days are over. He also insists that I put one injector pump in and a five gallon pail of DrainMaster® monthly.

I've got to tell you, Rick, I wasn't making a dime on the job before and now I make all the money and my rewards is a life-time customer. As an added bonues there are no longer any notieable odors going through the building. All I have to do now is switch the pail montly. It doesn't get any easier or more profitable than that. The total cost of the job was up to $3000 and this time it was $756.

Thanks for your help,
Daniel L. Cadotte, A.D.T Drain Cleaning Service

Dear Joyce,

I wanted to let you know how great the DrainMaster® works. The other day I was called out to a local nightclub, They were having a problen with an old grease trap. We removed the cover to find it full of hard grease which had plugged the inlet line. With no clean outs to the trap I had only one choice, and that was to dump 2 quarts of DrainMaster® into it and wait. 5 minutes later the solid grease started to break down, within an hour we had the grease trap flowing. The owner was truly impressed and bought a 5 gallon drum of DrainMaster®.

Thanks again for a great product.

Sincerely,
Tim Wolff, DRAIN ONE

Joyce & Rick,

I would like to commend you on the quality of your products. After using CCLS® and DrainMaster® for the last few years, we have cut down the pump time on the septic tanks and grease traps. By making the job easier, my crew stays happier! DrainMaster® makes the often time unpleasant job of pumping grease traps relatively easy.

Thank You,
Jerry Despain, Macy's Inc.

Dear Rick,

One day at school in the cafeteria I spilled red fruit punch on my new white shirt. Then the rest of the day I wore my shirt around school and by the end of the day the stain had dried into my shirt. I thought the stain would never come out.

When I got home I told my mother and she told me to put CCLS® on the shirt. We poured CCLS® on the shirt, it didn't disappear right away so I was still worried. Then we put the shirt in the washer and dryer. The next day I pulled out the shirt from the dryer and there wasn't a speck of red fruit punch on it!

Now after 11 years I finally know what else CCLS® can do other than clean drains. I am a believer in CCLS®.

J. Casey Gresh

Dear Rick,

I just wanted to write you a quick note to thank you for all of your help with the septic system we've been working on.

As you know, my customer was selling his house and his septic system needed to pass a Mass. Title 5 inspection in order to sell. He had experienced some sluggish drainage and was worried that his system would fail the inspection and need to be replaced. I agreed with his assessment.

With the help of your expertise combined with a BIO-REM E-D protocol to open the drain field, the system passed Title 5 with flying colors.

My customer saved thousands of dollars by restoring his drain field and by avoiding replacement. Not to mention the disruption to his yard that excavation would have caused, making the house less valuable on the market.

Sincerely,
Jay Chapin, President, Chapin Construction

Dear Mr. Howe,

We used your product AfterShock on a failing sand filter system. This system was being pumped monthly and sewage was surfacing at times in the sandfilter. This was the customer's last resort before having to put in a new sandfilter system costing 20-30k. With the amount of abuse in the past and the quantity of sludge in the system we were a little sleptical of how AfterShock would work on this system.

The application was over 6 months ago and the system is working properly. Not only has there been no surfacing, but the client has not needed any pumping. Recently we dug up some of the sandfilter and observed very little sludge buildup. We have found AfterShock to be easy to use and safe on septic systems, and will be recommending it to our future clients. Just like their other products, Cape Cod Biochemical Company has produced a remarkable product that exceeds their claims.

Thank You,
Chris Navo, Navo & Sons Inc, Roto-Rooter Plumbers